Privacy Policy

2. What Personal Data We Collect
We may collect and process the following personal data:
a) Information You Provide Directly:

• Personal Details: Name, email address, phone number, and any details you provide via contact forms, email, or phone calls.

• Event Information: Names, dates, locations, and preferences related to your ceremony.

• Payment Information: If applicable, we may collect payment details for bookings (processed securely through third-party providers).

b) Automatically Collected Data:
When you visit our website, we may collect:

• Technical Data: IP address, browser type, and operating system for website security and analytics.

• Usage Data: Pages visited, time spent on site, and interactions to improve user experience.
  3. How We Use Your Information

• We use your personal data to:

• Communicate with you regarding your inquiry, booking, or ceremony.

• Plan and deliver ceremonies according to your requirements.

• Manage bookings and payments (if applicable).

• Improve our website and services through analytics.

• Comply with legal obligations (e.g., record-keeping for tax purposes).

• Legal Basis for Processing Data

• Under UK GDPR, we process personal data on the following legal bases:

• Consent – When you provide details via a contact form or request a service.

• Contractual Obligation – When we need to fulfil a booking.

• Legitimate Interest – To improve services and respond to inquiries.

• Legal Compliance – Where required by law (e.g., financial transactions).
  4. How We Store & Protect Your Data

• We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

• Data is stored securely on password-protected systems.

• Personal information is retained only as long as necessary for its intended purpose.

• Payment details (if applicable) are processed securely through third-party providers and are not stored by us.
  5. Data Retention

• We retain personal data only for as long as necessary to fulfil our services or comply with legal obligations.

• Inquiry details: Retained for up to 12 months if no booking is made.

• Booking details: Retained for 7 years for tax and legal compliance.

• Testimonial submissions: Retained indefinitely unless requested for removal.
  6. Your Rights Under UK GDPR

• Under data protection laws, you have the following rights:
  ✅ Right to Access – Request a copy of the personal data we hold about you.
  ✅ Right to Rectification – Request corrections to inaccurate data.
  ✅ Right to Erasure – Request deletion of your data when no longer necessary.
  ✅ Right to Restrict Processing – Request limited use of your data.
  ✅ Right to Data Portability – Request your data in a usable format.
  ✅ Right to Object – Object to certain types of data processing.
  ✅ Right to Withdraw Consent – Withdraw your consent at any time.

• To exercise any of these rights, please email jan@jwcelebrant.co.uk with your request.
  7. Cookies & Tracking Technologies

• This website uses cookies to enhance user experience and analyse traffic.

• What Are Cookies?

• Cookies are small files stored on your device that help the website function properly.

• How We Use Cookies:

• Essential Cookies: Necessary for website functionality.

• Analytical Cookies: Help us track website performance (via tools like Google Analytics).

• Preference Cookies: Remember user settings to improve experience.

• You can manage your cookie preferences through your browser settings.
  8. Third-Party Services

• We may use third-party providers for:

• Payment processing (if applicable).

• Website hosting and analytics.

• Social media integrations (e.g., Facebook, Instagram).

• These providers have their own privacy policies, and we recommend reviewing them.
  9. Data Sharing & Third Parties

• We do not sell or share your personal data with third parties for marketing purposes. However, we may share data with:

• Payment providers for secure transaction processing.

• Law enforcement or regulatory authorities if legally required.
  10. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
  11. Contact Information & Complaints

• If you have any questions about this Privacy Policy or how your data is handled, please contact:

• 📧 jan@jwcelebrant.co.uk
  📞 07979998544

• If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

• 🔗 www.ico.org.uk